What To Do If You Need Hot Water Heater Repair In Philadelphia

By Derrick Jackson

4 Things you can do right now if you have an electric water heater, and no hot water….. or you can call us and we can do it for you! . . Hot water heater repair

To make things as easy as possible, I have tried to break things  down into a few steps. Before you even consider trying to determine what is wrong with your  “electric water heater”, you must have an electronic volt meter  to properly inspect both controls. If you are uncomfortable with testing electrical circuits, please do not read any further and get professional advice.


Step 1

Locate the electric panel in your home or condo and you want to find the breakers that are marked for water heater. Please note, just because it says “electric water heater” does not mean that it is accurate. In many cases, it may not be marked at all.


Step 2

While the breaker is still in the on position, remove the upper plates on the tank, a flat head screw driver normally does the trick. On the top, you will see a black and red wire coming down providing power to the top control. Put your volt meter on the 2 screw heads and make sure you are getting proper voltage. If you are not, seek the help of an electrician to provide proper voltage to your controls. If you are getting proper voltage, turn the main breaker off, and proceed to step 3.


Step 3

Confirm that the power is off by retesting for voltage. Now , starting from the top 2 controls, remove all the wires, and re-tighten the screws. Please note, take a picture 1st, to make sure that you put all the screws back properly. Use an ohm reader to test the bottom control, it should read between 11 to 15 ohms. Test the top control by placing your special meter on the  screw heads on the left, if bulb gets bright, it’s working, if it does not, it needs replacing.


Step 4

Now repeat those steps for the identical 2 controls at the bottom.

This is the fastest way that I know of to determine what is wrong with your “electric water heater”. There are still other things to take into consideration, such as….  how old is your existing water heater? Does it make sense to repair, or simply replace? If one of the failed parts went bad, does it make sense to replace the same upper or lower control part as well.

Part 2 of this equation is how much is your time worth? Just because you know how to “troubleshoot”, or “fix it”, does not always mean that you should. My last tip is that if the bottom of the upper, or lower control fails, it requires a special tool to remove. Please make sure to properly drain the tank first, and properly fill before turning the power back on.

The Three R’s: If You Suspect You Need Gas Leak Repair Philadelphia

Recognize Gas Leak Repair

Signs of a natural gas leak include:

  • A “rotten egg” odor
  • A blowing or hissing sound
  • Dead or discolored vegetation in an otherwise green area
  • Flames, if a leak has ignited
  • Dirt or dust blowing from a hole in the ground
  • Bubbling in wet or flooded areas

React: Gas Leak Repair

If you suspect a natural gas leak in your Philadelphia home, follow these steps: Gas Leak Repair

  • Leave the area immediately and call us at 215-748-7587
  • Do not use any electrical device, such as light switches, telephones or appliances such as garage door openers. They could spark and ignite the gas.
  • Do not use an open flame, matches or lighters
  • Do not try to locate the source of the gas leak
  • Do not try to shut off any gas valves or appliances
  • Do not start vehicles
  • Do not re-enter the building or return to the area until you are told its safe
  • If the natural gas ignites, let it burn. Do not put out the flame; burning gas will not explode.
  • If you are digging and think you may have damaged a natural gas pipeline, leave the area immediately. If you are using motorized equipment and can turn off the motor safely, do so to prevent the ignition of any leaking gas. Then abandon the equipment and leave the area. Never restart equipment until the surrounding environment has been checked and declared safe.


It is important that you call right away if you suspect a gas leak. We are here 24/7 to provide emergency gas leak repair service in Philadelphia. Call today if you need gas leak repair.

What To Do If You Suspect A Gas Leak and Need Gas Leak Repair In Your Philadelphia Home

Since natural gas has no scent, a strong odorant that smells like rotten eggs is added to help you detect possible leaks. If you smell natural gas:

  • Remove any cigarettes or other smoking materials from the area, and then extinguish them.
  • Do NOT use matches, lighters or other open flames or activate light switches, electrical appliances, flashlights, doorbells or even garage door openers, as they could create a spark.
  • Do NOT use telephones (cellular included) on the premises where the leak is suspected. Phones can create a spark.
  • Evacuate everyone from the building immediately and then call Precision Plus Plumbing for gas leak repair.
  • Do not re-enter the building until  declared it to be safe until someone can perform gas leak repair.

For your safety, we promptly investigate suspected natural gas leaks 24 hours a day, seven days a week.


If you smell natural gas and suspect a small natural gas leak in your home, take the following steps:

  1. Open all doors and windows.
  2. If possible, check to see if appliance burners are fully off and pilot lights (if any) are lit.

If the odor inside is strong and you think you may have a large natural gas leak, follow these instructions:

  1. Do not try to find the leak source or turn off valves or appliances.
  2. Do not operate any electrical, battery, or mechanical devices (including phones).
  3. Leave the premises and take all occupants with you.

If you detect an odor of natural gas outside, take these steps:

  1. Stay away from the suspected leak area.